Delete Your Account

1. Open Pain.IQ and sign in.
2. Go to the Profile tab.
3. Tap Delete account and confirm twice.

Your login is removed right away and you are signed out on that device.

If you can no longer sign in, email support@painos.app from the email address you used to register, with the subject “Pain.IQ account deletion request”. We may ask you to confirm the request before we act on it.

• Your login: email address, password, and active sessions.
• Health data synced from your phone or wearable devices, if you connected any.
• Free-text notes you typed on check-ins.

Pain.IQ is used by patients enrolled by a clinic. The check-in scores, questionnaire answers, medications, and side-effect reports you already submitted were shared with your care team and may form part of your medical record, which your clinic may be required by law to keep. When you delete your account, these records are disconnected from your login, your account is closed, and identifiers such as date of birth, medical record number, and Medicare number are removed from your Pain.IQ profile. The remaining records are kept only under a coded patient ID.

To ask about the records your clinic holds, contact your clinic directly.

See the Pain.IQ privacy policy or support.